Wednesday, May 30, 2007

Sony Repair - It's giving me despair.

Our Sony Cybershot W-5, purchased less than two years ago, is giving us woes. Spent about $300 on this nice little 5 megapixel point and shoot digital. It gets used frequently but not weekly. Kids have their own camera, i'm the primary photographer in the family. Hubby likes his Panasonic video cam.

The damn Sony's lens stopped retracting when turning the power off. This happened during a two-day trip to Disney...and it wasn't even subjected to Space Mountain or the Tower of Terror. I contacted Sony to get it fixed, they want $181 (plus shipping, insurance etc) just to open the camera up and look at it.

I sat and fiddled with it last night and finally, in exasperation, pushed the lens back in while turning it off and on, as instructed: http://www.fixya.com/support/t120057-lens_retract Thank God for Google. I entered " Sony Cybershot "lens won't retract" " and got the www.fixya.com site. Bravo to the posters there.

Now, how long do I trust it to keep working? I can't live with a $300 camera planned for obsolescence in two years. That's just plain wrong.

No comments: